Enchanted Security Terms of Service as of June 9, 2019

1. Acceptance of the ToS


Welcome to Enchanted Security (TM). Use of and access to Enchanted Security website, information, materials, products, chat systems, resources, and anything else at Enchanted Security ("Enchanted Security content") are subject to the terms and conditions laid out in this document or future revisions of this document, heretofore called the ToS. Please read the ToS carefully, INCLUDING THE BINDING ARBITRATION PROVISION, before using Enchanted Security. Usage of Enchanted Security constitutes a binding agreement between you and Enchanted Security to abide by the ToS. If you do not agree to the ToS, please do not use Enchanted Security. Enchanted Security reserves the right to update the ToS at anytime without prior notice. It is your obligation to review the ToS with each usage of Enchanted Security in order to remain informed of the current terms. Any use of Enchanted Security after such notice shall constitute acceptance of such changes, modifications or additions to the ToS.


PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EVERY SINGLE PROVISION. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.


2. Proper Use


Enchanted Security hereby grants, and by using Enchanted Security you thereby accept, a limited license to browse Enchanted Security's website. You may use Enchanted Security only for lawful purposes and in accordance with the ToS. You agree not to use Enchanted Security:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Enchanted Security, a Enchanted Security employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Enchanted Security, or which, as determined by us, may harm or offend Enchanted Security or users of Enchanted Security or expose them to liability.
  • To use Enchanted Security in any manner that could disable, overburden, damage, or impair Enchanted Security or interfere with any other party’s use of Enchanted Security, including their ability to engage in real time activities through Enchanted Security.
  • To use any robot, spider, site scraper, or other automatic device, process, or means to access Enchanted Security for any purpose, including monitoring or copying any of the material on Enchanted Security.
  • To reverse engineer Enchanted Security.
  • To use any manual process to monitor or copy any of the material on Enchanted Security or for any other unauthorized purpose without our prior written consent.
  • To use any device, software, or routine that interferes with the proper working of Enchanted Security.
  • To introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Enchanted Security, the server on which Enchanted Security is stored, or any server, computer, or database connected to Enchanted Security.
  • To attack Enchanted Security via a denial-of-service attack or a distributed denial-of-service attack.
  • To take any action that may damage or falsify Enchanted Security rating.
  • To post spam, repeatedly request the same document multiple times or request multiple documents too quickly, bog down our servers with inappropriate requests, post inappropriate content, libelous content, racist content, offensive content, or anything else deemed improper at the sole discretion of Enchanted Security
  • Otherwise attempt to interfere with the proper working of Enchanted Security.

Enchanted Security is available only to individuals eighteen (18) years of age and older. Children between the ages of thirteen (13) and eighteen (18) years of age may have their parent or guardian complete the registration process, in which case the parent or guardian will take full responsibility under this license.

Enchanted Security reserves the right to modify, suspend, or discontinue your usage or services without notice at any time, for any reason, and without any liability or explanation.


3. Purchases


If you wish to purchase any product or service of Enchanted Security ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.


Some services are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Enchanted Security cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Enchanted Security's customer support team. A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide Enchanted Security with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Enchanted Security to charge all Subscription fees incurred through your account to any such payment instruments. Should automatic billing fail to occur for any reason, Enchanted Security will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.


Enchanted Security may, at its sole discretion, offer a free trial for a limited period of time ("Free Trial"). You may be required to enter your billing information in order to sign up for a Free Trial. If you do enter your billing information when signing up for Free Trial, you will not be charged by Enchanted Security until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected. At any time and without notice, Enchanted Security reserves the right to (i) modify ToS of Free Trial offer, or (ii) cancel such Free Trial offer.


Enchanted Security, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. Enchanted Security will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


Except when required by law, paid Subscription fees are non-refundable.


4. Content


Enchanted Security may contain user-generated content. As such, user-generated content submitted to Enchanted Security cannot be considered as representing Enchanted Security. Enchanted Security does not endorse, support, represent, or guarantee the truthfulness or reliability of content on Enchanted Security. By using Enchanted Security, you acknowledge that any reliance or acceptance of the content is at your own risk and discretion.

Improper content on the site does not constitute any consent or acceptance of such content by Enchanted Security. Enchanted Security reserves the right, but is under no obligation, to monitor content for improper use. Enchanted Security does not actively monitor content, does not publish content, and does not lay claim to content.

By transmitting content to Enchanted Security, you take full responsibility for the ramifications of such content. You acknowledge that the content is your own to post and your own responsibility, with all legal implications thereof. You understand that Enchanted Security may be legally required to provide information about your account to the government or third parties.

Enchanted Security is under no obligation to actively or passively monitor content for improper use. Content submitted to Enchanted Security must not be inappropriate, libel, slander, racist, offensive, untrue, or anything else deemed improper at the sole discretion of Enchanted Security. Enchanted Security will not be responsible or liable for exercising or failing to exercise discretion. You acknowledge that content on Enchanted Security may be removed at any time, for any reason, without warning, consent, or explanation.


5. Intellectual Property Rights


Enchanted Security owns the intellectual property rights up to, but not necessarily including, all design, development, code, ideas relating to the site, products and services, trademarks, and logos. This includes the trademark Enchanted Security.

You, or an appropriate third party, retain the rights and powers to any and all concepts, ideas, and opinions posted by you on Enchanted Security. With great power comes great responsibility; you, not Enchanted Security, are responsible for your own content. Enchanted Security makes no claim to verify, support, or even acknowledge content posted online. By submitting content through Enchanted Security, you grant Enchanted Security a permanent, worldwide, non-exclusive, royalty-free license to reproduce such content for the purpose of displaying or utilizing the content or for the purpose of making people aware of, advertising, or promoting Enchanted Security.

You hereby represent and warrant that you have the power and authority to grant such an agreement to Enchanted Security, either because you own the intellectual property to such content, represent the person or organization who does, or acknowledge that the content is in the public domain or under a sufficiently public license (such as a Creative Commons license). In the latter case, Enchanted Security is not party to any such licensing agreement; such agreement is between the the respective licenser and you.


6. No Resale of Service


Enchanted Security content may not be sold or offered for sale or resale, in whole or in part. You may not act as a third-party disseminator of Enchanted Security content if: access to such content is for sale, requires subscription, or does not properly acknowledge Enchanted Security as the source. Proper acknowledgment includes a well-formed HTML link tag, if the medium makes such inclusion possible. You may not knowingly give content, sell content, or encourage or aid an improper third-party disseminator of content.


7. Representations and Warranties


You hereby represent and warrant that your user information is truthful, accurate, and up-to-date. You further acknowledge that you will not impersonate, either actively or passively, someone else. Passive impersonation includes remaining silent or failing to answer inquiries. You further acknowledge that you have the necessary power and authority to enter into this agreement.


8. Disclaimer and Limitation of Liability


You acknowledge that use of Enchanted Security is at your own risk. Enchanted Security is provided on an "as is" basis without any warranties, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. Enchanted Security does not claim to represent the opinions or content provided by its users and cannot be held liable in connection with any posting, content, image, or implication provided by its users. Enchanted Security does not monitor content. You acknowledge that Enchanted Security is not liable for damages, harm or defamatory, offensive, or illegal content posted by its users.

Enchanted Security makes a good-faith effort to protect personally identifiable information about you, as explained in the associated Privacy Policy, but Enchanted Security disclaims any and all liability for any unauthorized access to or use of your personally identifiable information. By accessing Enchanted Security, you acknowledge and agree to Enchanted Security's disclaimer of any such liability.


9. Termination and Suspension of Services


Enchanted Security reserves the right to terminate or suspend your account at any time, for any reason, in its sole discretion, and without providing any explanation or notice. This may include deletion or altering of content or user information. Termination or suspension of any account does not constitute monitoring on the part of Enchanted Security. Enchanted Security explicitly does not monitor content but may respond to inquiries which require actions such as termination or suspension. If terminated or suspended, you consent to simply move on and not hold Enchanted Security liable for any harm or damages.

10. Agreement to Arbitrate All Disputes and Legal Claims


You and Enchanted Security agree that any legal disputes or claims arising out of or related to this agreement (including but not limited to the use of the Services, or the interpretation, enforceability, revocability, or validity of this agreement, or the arbitrability of any dispute), that cannot be resolved informally shall be submitted to binding arbitration in the state in which this agreement was performed. The arbitration shall be conducted by the American Arbitration Association under its Commercial Arbitration Rules (a copy of which can be obtained here), or as otherwise mutually agreed by you and Enchanted Security. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims shall be brought within the time required by applicable law. You and Enchanted Security agree that any claim, action or proceeding arising out of or related to the Agreement must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative, collective, or class proceeding.


YOU ACKNOWLEDGE AND AGREE THAT YOU AND ENCHANTED SECURITY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.


11. Unsolicited Idea Submission Policy


Enchanted Security and its agents do not accept or consider unsolicited materials about the service, website, content, and products, including but not limited to feedback, comments, suggestions, ideas, concepts, plans, notes, drawings, original or creative materials, or other information. Please do not send any submissions to Enchanted Security or its agents. If you fail to follow this instruction and do send submissions, we will not treat your submissions as confidential nor proprietary. In the case of such submissions that Enchanted Security accepts inadvertently or contrary to the above policy, you hereby grant Enchanted Security a permanent, worldwide, non-exclusive, royalty-free and fully sublicensable license to use in any way, or create derivative works with the submissions, without giving you acknowledgement or compensation.


12. Feedback


You acknowledge and agree that any materials, including but not limited to feedback, comments, suggestions, ideas, concepts, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or other submissions to Enchanted Security in response to a request for such materials are non-confidential and shall become the sole property of Enchanted Security. This paragraph is not intended to apply to personal information about you, such as your name and email address, the use of which is described in the Privacy Policy.


13. Indemnification


Your views, opinions, and ideas as expressed on Enchanted Security are your own. You agree to indemnify Enchanted Security and its employees, partners or employees of partners, from any liabilities or harms relating to such content. This agreement indemnifies Enchanted Security from any damages or liabilities. Actions taken or threatened against Enchanted Security, by you or a third party acting by cause of you, possibly with or against you, may result in processing or lawyer fees. You agree to pay any such fees incurred by Enchanted Security in such an instance.


14. Entire Agreement


This ToS constitutes the entire service agreement between you and Enchanted Security, superseding any other agreements or contracts such as a prior ToS. You may however be subject to further agreements or terms for further products or services not covered by this ToS.


15. Statute of Limitations


You agree that any legal claim, benefit, notice, or cause of action arising or related to the use of Enchanted Security must be filed within one (1) year after the first occurrence of a relevant action relating to the claim, benefit, notice, or cause of action. You further agree that if you do not file such claim, benefit, notice, or cause of action within one (1) year of such occurrence, you shall be thereafter barred from making such claim, benefit, notice, or cause of action, regardless of any statute or law to the contrary. You consent to provide Enchanted Security with due notice of at least two (2) weeks before filing any such claim, benefit, notice, or cause of action. You agree that failure to provide proper notice will disqualify you from receiving any benefits or awards, or from proceeding with such claims.


16. Jurisdiction


You agree that any difference of understanding will be resolved under the jurisdiction of Santa Clara County, in the state of California, United States, or a jurisdiction to be decided by Enchanted Security at the time of filing, regardless of your place of residence or operation. Any legal claims, filings, proceedings or litigation arising in connection with this ToS will be brought solely in either Santa Clara County or the jurisdiction decided upon by Enchanted Security at the time of filing, and you consent to the jurisdiction of such courts.


17. Waiver and Severability


No waiver by Enchanted Security of any term or condition set forth in ToS shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Enchanted Security to assert a right or provision under ToS shall not constitute a waiver of such right or provision.


If any provision of ToS is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of ToS will continue in full force and effect.


18. Copyright Infringement and Compliance with the Digital Millennium Copyright Act


Enchanted Security will respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act. If you believe that a copyright has been infringed on Enchanted Security, please contact us through the information provided on the Enchanted Security website. If you wish to respond to a claim of infringement, please contact us through the information provided on the Enchanted Security website.

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